At heydudestores, we’re dedicated to getting your order to you as quickly and safely as possible. Please review the details below to understand how we handle shipping and delivery.
1. Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order ships, you’ll receive an email confirmation with tracking information.
2. Estimated Delivery Times
Delivery times may vary based on your location and selected shipping method:
- Domestic Orders: 3–7 business days
- International Orders (if applicable): 7–15 business days
Please note: delivery estimates do not include weekends, holidays, or any delays caused by the shipping carrier.
3. Shipping Costs
Shipping fees are calculated at checkout and depend on your location and order weight.
We occasionally offer free shipping promotions — keep an eye out for these special offers on our homepage or during checkout.
4. Tracking Your Order
After your order is shipped, you’ll receive a tracking number via email. You can use this number to monitor the status of your shipment online until it arrives at your door.
5. Delayed or Lost Packages
If your package hasn’t arrived within the estimated time, please contact us at [email protected].
We’ll investigate with the carrier and do our best to resolve the issue promptly.
6. Incorrect Shipping Information
Please double-check your shipping address before completing your order.
heydudestores is not responsible for packages lost or delayed due to incorrect or incomplete address details provided by the customer.
7. International Orders & Customs
For international customers, import duties, taxes, or customs fees may apply depending on your country’s regulations. These fees are the responsibility of the customer.
8. Contact Us
If you have questions about your order or delivery, reach out anytime:
Email: [email protected]